State Farm® Insurance Agent Emily Lee

"I am posting this advice because of my recent experience with State Farm Insurance and the Emily Lee agency in Elkins Park. Without prior warning or subsequent explanation, State Farm increased my auto insurance three times in the space of a month; once for 20%. Months later I have received, at best, tepid explanations from the agency and the company, and still have not received a valid refund of premium or an explanation of their billing and rating practices. If you are insured by State Farm or use this agency I would suggest you review your association as my experience when needing assistance has been abysmal. This after having a flawless driving record for seven years. Facebook has a page based on the poor practices of this insurer."

"Called for a quote, way too expensive....."

"I have been a customer for over 15 years. State farm dropped my car insurance through their own error as proven by Lexis Nexis. They agreed to reinstate my policy for 3x the original quote and when I attempted to get the situation rectified, Emily Lee's secretary I think her name was Karen (an old White woman with a voice like she smokes a lot of cigarettes), Karen called me bipolar. I immediately canceled all but one policy after the conversation with Karen. My remaining home owners insurance was just canceled by an error on state farms side. My mortgage company had to call Emily twice to get this solved. Do not use this agent unless she fired Karen."

"Called for quotes they never returned my call and acted as if I never called when I call to get a update days later. I would hate to believe it’s a level of racial profiling."

"Had to deal with this agent with my company. Awful, rude and deceitful."

"I'm looking to switch agents as type this out. I couldn't post this without providing a star."

"I purchased the auto insurance from her last year. After I paid, she never answer any emails or phone call. Her service is not really helpful nor professional."